Frequently asked questions

Pick a service, tap Book Now, then confirm your name, mobile number and service address. We call you back to lock the time slot — no advance payment needed.

Pay after the job is done, in cash or bKash. The pro shares the final bill before you pay, including any spare-parts costs you approved.

Yes — call our hotline at least 3 hours before your slot and we will move or cancel the booking free of charge.

Inside Dhaka the visit charge is ৳60, outside Dhaka ৳120. Bookings over ৳1,500 get a free visit charge inside Dhaka — it applies automatically.

Common small consumables (washers, seals, tape) are included. Bigger spares are quoted by the pro on the spot and work starts only after you approve.

Every job carries a 7-day service warranty. If the same issue returns within 7 days, the pro revisits free of charge.

Yes. Every pro is NID-verified, skill-tested and background-checked, and every visit is tracked against your booking ID.